grace front doors 250The Japanese term for “the real place” or the “crime scene” is genba.  In business, manufacturing and quality management, genba is where value is created, the factory floor and where engineers and managers go to understand the full impact of problems.  The genba walk is one of the first steps of kaizen or “change for the better.”

If you have concerns and care about the property at Grace, please join the Jr Warden’s next genba walk on Thursday, Feb. 28 at 6:30 p.m. Contact Philip Morrow for more information.


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